Logo Bar Products - Custom Bar Supplies, Personalized Glassware

Terms and Conditions

These terms will govern any orders placed with LogoBarproducts.com and its affiliates; therefore we encourage you to read these terms prior to placing your order. By submitting an order to LogoBarProducts.com, you (also referred to below as the customer) are hereby agreeing to all the terms and conditions as set forth below. This agreement is in lieu of a written consent, and will be binding by the both the customer and/or their representative(s).

General

LogoBarproducts.com specializes in custom screen printing promotional items such as bottle openers, glasses, cocktail shakers, and an assortment of other promotional bar accessories. LogoBarproducts.com strives to deliver the highest quality as well as exceptional service at the lowest prices in the market. While we are committed to meet your every need and expectation, we wish to inform you of certain limitations that are inherent within the screen printing industry.

Handling Recommendations

All steel, plastic, as well as some glass products should only be hand washed. It is not recommended to wash these products in a dishwasher as this will promote fading (and gradual loss) of the imprint.

Ordering Process

Payment

Payment is due in full prior to commencement of production. Credit card authorization and address verification must be received prior to processing the order form.

Confirmation

You will receive an order confirmation/reciept via e-mail shortly after an order is placed. Please go over the e-mail very carefully to ensure that all the information is accurate. For any corrections or concerns, simply ‘reply’ back to that email, so that we may promptly correct any information prior to processing the order.

When an order has been placed, we do not send artwork proofs unless requested. If you would lke to request a proof of your artwork before your order is printed, please e-mail or contact us immediately after your order has been placed.

Cancellations or Changing the Order

For any corrections or changes that may be necessary on a “normal turnaround” order, please reply back to the sales confirmation email immediately. All changes must be made in writing within 24 hours upon receipt of the emailed confirmation. Failure to do so may result in incorrectly printed orders or delays in shipping. Once the order has left the sales department, we will be unable to change the order. Therefore note that we will not be held responsible for any changes requested after the 24hr period.

15% of the order will not be refundable. This covers costs incurred by LogoBarProducts up to notice of cancellation or change will not be refundable This may include artwork, screen charge, set-up and any production costs. All cancellations must be confirmed in writing.

Production Times

You have a choice of turnaround timelines. Your choice should reflect your “in hands” date, and we will do our utmost to stay within the given time frame. Please note that we are not responsible for late receipt of any order due to any unforeseeable circumstances, for example a lengthier proofing time, an out-of-stock product, printing or firing problems, weather-related issues or delays on behalf of the shipping company. Production time on orders with a quantity of 500 or less are typically between 7 and 10 business days.

UNDER-RUNS & OVER-RUNS

We make every attempt to deliver the exact quantity ordered. However, due to manufacturing issues, shipments may have an over-run or an under-run. Orders 288 pieces or less are subject to a 15% over-run or under-run. Over 288 pieces are subject to a 10% over-run or under-run.

Shipping and Shipping Breakage

We will ship to most countries, however, due to the strict Italian customs policies that have been implemented, BarProducts.Com, Inc. is no longer shipping any products to Italy. We apologize for any inconvenience this may cause our customers.

When checking out, shipping cost is estimated and any varience might need to be collected before your order proceeds to production.

We take great precaution to prevent shipping breakage but occasionally it happens. If you receive an order with 20% or more damaged products we will replace the broken products on orders with quantities over 144 units. If the order contains less than 20% of the products damaged we will credit your account at a prorated percent of your order. Please note that we require adequate proof that the damage was caused before arriving at your facility, so please contact us and/or email us pictures of the breakage as soon as possible.

Return & Refund Policy

As you may be aware, custom printed products cannot be restocked. In fact, the industry standard for customized products dictates a no return and a no refund policy.

Store Credit

When a redo is no longer practical or even feasible, (either due to event date timelines, out-of-stock or quantity issues) LogoBarProducts.com will issue a store credit for up to the same value as the original order minus any shipping fees. Shipping charges will not be credited back as this charge is made on behalf of the shipping company. The store credit may be treated as cash, and may be used at any time and on any product we stock.

Copyright and Patent Information

When ordering any bottle opener that uses one of our supplied backgrounds, there will be a small copyright logo designed into the background.

Our V-Rod™ bottle opener is a new bottle opener design that is in the process of being patented by BarProducts.com Inc. All V-Rod™ bottle openers will have a small Patent Pending stamp on one side of the opener.

Store Credit

Liability Limitation

In all circumstances, LogoBarProducts.com’s maximum liability is limited to the purchase price of the products sold. LogoBarProducts.com will not, under any circumstance, be held liable for any claim or action that exceeds this liability limit. LogoBarProducts.com will not be liable for any third party claims for damages against the customer, nor for malfunction of product, cause of delays, interruption of service, or loss of business.

Due to fluctuating manufacturer costs, prices may change without notice.

LogoBarProducts.com may offer special pricing and/or free shipping from time to time, however these discounts will not be honored on orders that have already been placed. No exceptions made.